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About Us

CEOs Against Stigma

Our President, Susan Coakley, joined CEOs Against Stigma to raise awareness about mental health and combat stigma in the workplace.

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We've Received "Excellent" Accreditation Status!

We've achieved Excellent Accreditation status from the National Committee for Quality Assurance (NCQA) for our Medicaid HMO. NCQA evaluates the quality of health care that health plans arrange for their members.

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BMC HealthNet Plan is a non-profit managed care organizations committed to providing the highest quality healthcare coverage to underserved populations. In Massachusetts, BMC HealthNet Plan is the business name for Boston Medical Center Health Plan, Inc.; outside Massachusetts, Well Sense Health Plan is the business name.

BMC HealthNet Plan serves Massachusetts residents across four product lines: MassHealth (Medicaid), ConnectorCare, Qualified Health Plans, and Senior Care Options. We are one of the largest Medicaid health plans and the lowest cost Qualified Health Plan in 6 out of 7 regions* in Massachusetts.

+ Local presence

We are committed to the communities we serve and we want to focus on the unique health needs and resources particular to those communities. That’s why BMC HealthNet Plan has its corporate office in Boston and teleworkers located throughout the state. In New Hampshire, Well Sense Health Plan’s office and staff are located in Manchester.

Key to forming relationships with the populations we serve is our Community Outreach team. Each team member partners with local organizations and healthcare providers across the state to offer education about health and wellness topics, as well as health insurance coverage options. We work to connect members with resources they need for better health; whether that's food, diapers, or healthcare resources. See how we're helping in the community.

+ Recognized for quality

Quality is first and foremost to us as we strive to make a meaningful impact on the lives and communities we serve. BMC HealthNet Plan's Medicaid plan has achieved Excellent Accreditation from the National Committee for Quality Assurance (NCQA) and is rated 4.5 out of 5 in NCQA's Medicaid Health Insurance Plan Ratings 2016-2017. Our Qualified Health Plan maintains Accredited status from NCQA, which is currently the highest status available for Qualified Health Plans.

+ Extensive network of healthcare providers

To serve our members, BMC HealthNet Plan contracts with hospitals, health care providers, and pharmacies throughout most of Massachusetts.

*We're lowest cost in the Boston, Cape Cod, Central, Northeast, Western, and Southeast regions.