Provider
Please be advised that our Service Center is currently experiencing higher than normal call volume and you may experience longer than usual wait times if you need to speak with a Representative. We apologize for the inconvenience.
As a reminder, you can check the status of claims 24/7 by logging into our portal.
Popular Tasks & Tools
Provider Portal
Our provider portal is your one stop place to:
- Check Eligibility
- Submit Claims or Check Claims Status
- Track Patient Health History
- Request Reports
News & Notices
Review our recent updates, including provider notices, network notifications, and newsletters.
Provider Manual
Consult our Provider Manual for information on working with the plan.
Training & Support
Access training and support resources for our Medicaid ACO program, SCO model of care, and more.
Things You Should Know
Key Dates
| Mar 1 - June 30 | MassHealth Plan Selection Period |
| Nov 1 - Jan 23 | Health Connector Open Enrollment |
| Dec 23 | Health Connector Payment for January Plans |
| Jan 23 | Health Connector Payment for February Plans |
Senior Care Options Training
Take the required Senior Care Options (SCO) Model of Care training. The training is provided annually to newly-participating providers. Learn More
