Not sure if you need a trip to the doctor? Our Nurse Advice Line is available for health specific questions any time day or night. Call the Nurse Advice Line at 800-973-6273 (MassHealth) or 866-763-4695 (ConnectorCare/Qualified Health Plan) to speak with a registered nurse when your doctor's office is closed or if you have a question about your health. All calls are confidential and you can call anytime, seven days a week. You can also login to the Member Portal to send a secure message to a nurse for health advice.
Note: The Nurse Advice Line is for medical questions and is for members only. If you have questions about your healthcare coverage, you should call our Member Services Department.
Remember: While the Nurse Advice Line is a convenient resource, it should not take the place of your doctor or other healthcare provider. In an emergency, always call 911 or visit your nearest emergency room.