If you've ever had a health question but weren't sure whether you should see your doctor, our Nurse Advice Line can help. Call us 24/7 to speak with a trained nurse and ask your health questions. The nurse will ask you some questions and either help you treat your problem at home or direct you to your doctor or emergency room.
Note: The Nurse Advice Line is for medical questions and is for members only. If you have questions about your healthcare coverage, you should call our Member Services Department.
The Nurse Advice Line doesn't take the place of your primary care physician (PCP). It is important that your PCP provides or coordinates your care. But the Nurse Advice Line can give you answers to your healthcare questions.
After talking to you about how you're feeling, the nurse will: