Locations and Directions

The directions below contain phone numbers to our office locations. However, if you are a member, always call the Customer Care Center at 888-566-0010 (MassHealth), 877-957-5300 (Commonwealth Care) or 877-492-6967 (Commercial plans). If you are a provider, always call your Provider Account representative or call the provider line at 888-566-0008.

Directions to BMC HealthNet Plan in Boston

BMC HealthNet Plan
Two Copley Place, Suite 600
Boston, MA 02116
617-748-6000

By Commuter Rail:

• From the North/Northwest - Take the Commuter Rail into North Station. Transfer to either the Orange Line to Back Bay Station or Green Line to Copley Station. Follow the on foot directions below.
• From the South and West - Take the Commuter Rail into Back Bay Station. Follow the signs for Dartmouth Street. Follow the on foot directions below.

MBTA:

• Orange Line: Get off at Back Bay Station. Follow the signs for Dartmouth Street. Exit the station, cross Dartmouth Street and Copley Place is directly in front you.
• Green Line (B, C, D or E): Get off at Copley Station. Follow the on foot directions below.

On foot from Back Bay Station:
Exit the station, cross over Dartmouth Street and Copley Place is directly in front of you.

  Visitors requiring the use of an elevator should use the entrance (near Au Bon Pain) at 100 Huntington Avenue.  

Enter the Copley Mall and proceed to the atrium area. Go to Sky Lobby of the mall, either via the elevator or escalators. Check in with security in the Sky Lobby. Take the tower 2 elevators to the sixth floor. Take a left off the elevators. Go through the glass doors to the BMC HealthNet Plan reception desk.

On foot from Copley Station:
Exit the station and walk to the intersection of Boylston and Dartmouth Streets. Go up Dartmouth (keeping the Boston Public Library on your right). At second intersection (corner of Stuart and Dartmouth Streets), Copley Place is on your right.

  Visitors requiring the use of an elevator should use The Westin Copley Place entrance at 10 Huntington Avenue.  

Enter the Copley Mall and proceed to the atrium area. Go to Sky Lobby of the mall, either via the elevator or escalators. Check in with security in the Sky Lobby. Take the tower 2 elevators to the sixth floor. Take a left off the elevators. Go through the glass doors to the BMC HealthNet Plan reception desk.  

Driving from the North:

• Take Route 93/Route 1 South.
• From Route 93 South take the Storrow Drive Exit. Follow Storrow Drive for approximately .5 miles.
• Take the Copley Square Exit (this is a left hand exit).
• Turn right onto Beacon Street.
• At your 4th intersection, turn left onto Exeter Street and follow to the end (the intersection of Huntington Avenue).
• The entrance for the Copley Place Parking Garage is slightly to the right in front of you, across Huntington Avenue.

Driving from the South:

• Take Route 93 North.
• Take the Massachusetts Avenue/Roxbury Exit. Turn right onto Massachusetts Avenue.
• Follow approximately 1.5 miles to the intersection of Huntington Avenue (Symphony Hall is on the corner).
• Turn right onto Huntington Avenue.
• The entrance to Copley Place Parking Garage is on your right at the set of lights immediately after the glass pedestrian walkway.

Driving from the West:

• Go East on the Massachusetts Turnpike (Route 90).
• Take the Prudential Center/Copley Square Exit #22. When the exit divides, stay to your right (Copley Square) and you will exit onto Huntington Avenue (the Westin Hotel will be on your left).
• Take a left at the light and drive around the Westin Hotel, keeping the hotel immediately on your left at all times.
• At the set of lights just beyond the hotel, get in the far left lane, turn left to enter the Copley Place Parking Garage.

Once in the Copley Mall:
Enter the Copley Mall and proceed to the atrium area. Go to Sky Lobby of the mall, either via the elevator or escalators. Check in with security in the Sky Lobby. Take the tower 2 elevators to the sixth floor. Take a left off the elevators. Go through the glass doors to the BMC HealthNet Plan reception desk.

Directions to BMC HealthNet Plan in New Bedford:

Bourne Counting House
One Merrill’s Wharf
New Bedford, MA 02740
508-990-2400

Driving from the north:

• Take Route 24 South.
• Take Exit 12 (Route 140 towards Lakeville/New Bedford).
• Take Exit 2A onto I-195 East (toward Cape Cod)
• Take Exit 15 (Downtown New Bedford).
• Merge onto Route 18.
• Turn left at second set of lights.
• Take immediate right on MacArthur Drive to the stone building on your left.

Driving from Providence:

• Take I-195 East.
• Take Exit 15 (Downtown New Bedford).
• Merge onto Route 18.
• Turn left at second set of lights.
• Take immediate right on MacArthur Drive to the stone building on your left.

You will see a smoke stack in the distance on the left side. BMCHP is on the left, in the four story stone building with a lower case “b” on the side that you can see before you get to the smoke stack; our fourth floor is all glass. BMCHP is directly across the street from the Marriott Fairfield Inn & Suites. Park in the lot on the far side of the building (smoke stack side) and enter through that side door. BMCHP is on the fourth floor, please take the elevator.

Directions to BMC HealthNet Plan in Springfield

1350 Main Street – 13th floor
One Financial Plaza
Springfield, MA 01103
413-730-4800

From the Massachusetts Turnpike

• Take Mass Pike West to Exit 6, Springfield.
• Turn left at the light beyond the tollbooth onto Route I-291.
• Merge onto Route I-291 West via Exit 6 toward Route I-91 (Springfield/Chicopee Falls).
• Merge onto Route I-91 S via Exit 1A toward Hartford, CT.
• Take the Hall of Fame exit (#7), toward Downtown Springfield.
• Turn left onto Boland Way.
• Turn right onto Main Street.
• 1350 Main Street is on the right.
• Parking is available in the I-91 South Garage located at 1620 East Columbus Avenue.